💳 E-Wallets Gcash lost sim

Liyaaaa

Enthusiast
Need help po huhu 😭 Nawala yung phone ko kahapon. Nireport ko po agad sa gcash then kanina nagreply sila na temporarily suspended na yung account ko. Paano po kaya process nila para malift yung account suspension and ano need? Bagal kasi magreply ni gcash. Pwede ba i-transfer na lang yun sa isa kong account? I can provide the details naman and face verification if needed. Tinry ko na yung account recovery kaso changed na mpin 😭
 
Mas mainam siguro na rumekta ka sa Customer Support nila TS sa Globe store. Mas mapapabilis ka dyan kaysa sa maghintay sa online process nila.
 
Di na po affiliated ang Gcash kay Globe. Try to contact them thru Gigi po. Gawa ka lang po ng account na same yung credentials then pa transfer mo nalang need mo lang niyan ng vaild id
 
Kamusta po? Nawala rin po kasi phone ko na may gcash account, pano po ginawa nyo?
contact mo customer service nila paps, para magawan nila ng ticket. magbibigay sila ng instructions na kailangan mo magpa notary ng affidavit of loss para sa lost sim/phone. punta kalang sa pinakamalapit na notary public at magpagawa ng affidavit of loss (possible may bayad) tapos isubmit mo yan sa Gcash or kung saan pinapa submit ng agent.
 

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