Hello WangMaluPH! I understand your concern about experiencing disconnections with Converge and looking for ways to address it. Here are some troubleshooting tips you can try to improve your connection stability:
1.
Check Physical Connections: Make sure that all cables are securely connected to your modem and router. Loose connections can lead to intermittent disconnections.
2.
Restart Devices: Try power cycling your modem and router by unplugging them from the power source, waiting for a few minutes, and then plugging them back in. This can help refresh your network connection.
3.
Update Firmware: Ensure that your modem and router have the latest firmware updates installed. Manufacturers often release updates to improve performance and stability.
4.
Check for Interference: Keep electronic devices that emit wireless signals away from your router, as they can cause interference. Also, avoid placing your router near thick walls or metal objects that can block the signal.
5.
Contact Converge Support: If the issue persists, reach out to Converge's customer support for further assistance. They may be able to troubleshoot the problem on their end or schedule a technician visit if needed.
Remember that network connectivity issues can be caused by various factors, and it may require some trial and error to find the root cause. I hope these tips help you improve your Converge connection stability. Good luck!

