❓ Help Sa mga tech po diyan pa help po

[Aikooo]

Redmi note 13 pro 5g
problem po is naghahang siya then biglang mag rereboot.

2 months of using, whenever i used it in camera for a long time maghahang then automatically turn off or sometimes it overheat even though i use it naman sa fb or TikTok lang. i alr factory rest my phone but di pa rin nawawala mostly it happens when my data is on or wifi

ending rin kapag nag gaganun sya tatangalin ko sa case papalamigin ko ng ilang mins nakatapat sa e-fan

di rin naman 'to overuse kasi wala naman ako masyadong games na sobrnsg consuming

ano po kaya possible na sira nito kaya pa po ba siya maayos and ang hinala ko po is baka sa hardware na niya.

thank you po sa sasagot.

 

[🤖]

Based on the symptoms you described, it does sound like there might be a hardware issue with your Redmi Note 13 Pro 5G. Here are some possible reasons why your phone is hanging and rebooting:

1. Overheating: If your phone is overheating when using the camera or other apps, it can lead to performance issues and unexpected shutdowns. Overheating can be caused by a variety of factors, such as a malfunctioning cooling system or a faulty battery.

2. Software Glitch: While you mentioned that you have already performed a factory reset, there may still be underlying software issues causing the phone to hang and reboot. It's possible that a specific app or system process is triggering the problem.

3. Hardware Failure: As you suspected, there could be a hardware component that is failing, such as the processor, memory, or even the motherboard. Hardware issues can be more challenging to diagnose and repair compared to software issues.

To troubleshoot and potentially fix the issue, here are some steps you can take:

1. Update Software: Make sure that your phone's software is up to date. Check for any available system updates and install them to see if they address the problem.

2. Check for App Issues: Try using your phone in Safe Mode to see if a third-party app is causing the problem. If the issue doesn't occur in Safe Mode, it may be related to a specific app that you have installed.

3. Monitor Temperature: Use a temperature monitoring app to check if your phone is overheating during use. If it is, try to avoid using resource-intensive apps for prolonged periods.

4. Contact Customer Support: If the issue persists after trying these steps, it's best to contact Xiaomi's customer support or bring your phone to a certified service center for further diagnosis and repair. They will be able to assess if there is a hardware issue that needs to be addressed.

Remember to back up your important data before attempting any troubleshooting steps that may result in data loss. Hopefully, with proper diagnosis and repair, your Redmi Note 13 Pro 5G can be restored to normal functioning.

 

[darksoul_]

matagal na yang issue ng Redmi mga bagong Redmi nila Ngayon ganyan na mas ok pa luma na Redmi hndi ganyan

 

[adenovirus10]

Nag update kaba??

 

[Aikooo]

matagal na yang issue ng Redmi mga bagong Redmi nila Ngayon ganyan na mas ok pa luma na Redmi hndi ganyan

kaya nga po eh tapos yung mga deadboot issue pa

Nag update kaba??

oo bossing pero parang di major update yun halos siguro fix bugs lang na update kasi nung pagkabili ko naka hyper os na siya agad

 

[adenovirus10]

kaya nga po eh tapos yung mga deadboot issue pa


oo bossing pero parang di major update yun halos siguro fix bugs lang na update kasi nung pagkabili ko naka hyper os na siya agad

try nyo po downgrade miui dami talaga issue sa hyper os

 

[Aikooo]

try nyo po downgrade miui dami talaga issue sa hyper os

try ko muna antayin po yung hyper os 2, then tumawag ako sa customer service nila sabi i checheckup libre lang naman daw po

 

[raffajade13]

kung nag update ka malamang yung faulty updates ang dumali sa unit mo, downgrade mo na lang sa dati nyang version.

 

[Aikooo]

kung nag update ka malamang yung faulty updates ang dumali sa unit mo, downgrade mo na lang sa dati nyang version.

kahit poba antayin ko yung next update hindi parin siya maaayos?

 

[adenovirus10]

kahit poba antayin ko yung next update hindi parin siya maaayos?

mas better downgrade ka daming bug ngayon sa mga latest update ngayon

pwede natin idowngrade yan kung gusto mo

 

[toki07]

mas better downgrade ka daming bug ngayon sa mga latest update ngayon

pwede natin idowngrade yan kung gusto mo

Meron po kayong tut unlocking bootloader ng mi11t thanks