💳 E-Wallets Gcash loan problem

[PHC - JayTheGreat]

I lost my sim card na may registered na gcash account, that gcash contains loan na hindi pa nababayaran. Maililipat ko kaya yung loans sa new gcash account ko f i ask for their customer support? Natatakot lang din kasi ako at baka lumobo yung interest no'n. May actions po kaya kayo na p'wede i-suggest? Thank you very much po!

Edit: mas-okay po kaya na mag-register nalang ng bagong sim then mag-reuqest na ipa-transfer yung account pati yung mga records noon?

 

[MasterBean510]

Try mo TS mag-punta sa Globe to request new sim card.

 

[PHC - JayTheGreat]

Try mo TS mag-punta sa Globe to request new sim card.

Kapag po ba nagpa-replace ako simcard na nawala, mare-rertain po kaya yung gcash account? Thank you po

Edit: nabasa ko po na ang ibibigay ay same number?

 

[Lowfi]

Kapag po ba nagpa-replace ako simcard na nawala, mare-rertain po kaya yung gcash account? Thank you po

Edit: nabasa ko po na ang ibibigay ay same number?

yes po same number, maoopen mo po yan as long as yung sim lang yung nawala and hindi yung phone mo mismo

 

[MasterBean510]

Yes TS. Mare-retain yun. Since sayong account pa din naman registered.

 

[blackpanda7984]

Mareretain sya usually kung magcreate ka ng bagong account tapos same na same ng credentials usually nadedetect nila yan. Pero di agad agad lalabas kung bago palang gawa later on lalabas kapag iniwang wala update dun sa loan. Hinahanap din kasi nila yan para mabayaran.

Kapag same email din ginamit kasi nag eemail sila dun ng update sa loan.

 

[PHC - JayTheGreat]

Mareretain sya usually kung magcreate ka ng bagong account tapos same na same ng credentials usually nadedetect nila yan. Pero di agad agad lalabas kung bago palang gawa later on lalabas kapag iniwang wala update dun sa loan. Hinahanap din kasi nila yan para mabayaran.

Kapag same email din ginamit kasi nag eemail sila dun ng update sa loan.

Nakagawa na po ako new account pero ibang number po ginamit ko. Same email po kaya dapat kong gamitin(p'wede pa naman po palitan iba po kasi ginamit ko)? Once na ma-verify po 'yung account ko na bago, kung i-contact ko po kaya yung customer service para maipalipat na po agad? Kung i-contact ko man po, should i email them or dial po? Salamat po

 

[blackpanda7984]

Nakagawa na po ako new account pero ibang number po ginamit ko. Same email po kaya dapat kong gamitin(p'wede pa naman po palitan iba po kasi ginamit ko)? Once na ma-verify po 'yung account ko na bago, kung i-contact ko po kaya yung customer service para maipalipat na po agad? Kung i-contact ko man po, should i email them or dial po? Salamat po

Not sure po about sa email kasi di ko alam ano basehan nila. Mas mabuti po icontact mo sila once maverify mo na di nagreflect yung loan sa bago mong account.

 

[keisama92]

The best action that you should've done is not creating a new account but to choose the recover account option. By recovering your old account that you lost, all information will be transfered to your new sim number (primary details) and then within 7 to 14 days, other details that has a vital impact on your account will be transfered and credited to your new sim number and that includes your remaining balance and your GLoan account. However, other parts of your whole account assets will be lost and/or forfeited.

 

[Demiurge-]

Up dito, balita sa loan mo ts? Natransfer ba sa new sim mo?

 

[PHC_Mentos]

Madali lang yan, punta kalang sa store ng globe/smart kung ano carrier mo, den dala ka ID, lapang 1hr bibigyan ka new sim, pero same number. Nagawa.kona dati yan