🔒 Closed PLDT Refund?

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mga paps pwede ba i refund yung advance payment namin na 2k, nag pa relocate kami ng location from pasig to albay, kaso 2 months na di pa din na coconnect, tapos pabalik balik na kami ng Service center, pumupunta naman technician sa lugar namin after ng 45 days, kaso lagi nalang may kulang, daw balik ulit kami ng SC para paayos, sabi ulit wala daw box. and plan namin ngayon is lumipat na ng ISP dahil nakakaperwisyo na sa work ko, online teacher kasi ako.. pwede ba yun?
 
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