💳 E-Wallets Gcash

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SW-Tiddss

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So kahapon nag buy load ako gamit gcash una 10 pesos sa number ko tapos sabi sa text you have sent php 10 syempre nabawasan yung balance ko bali 150 yung balance naging 140 nalang tapos wala naman ako na receive na AutoLoadMax so chineck ko yung balance ko sa *143# 0 balance padin nag try ulit ako mag send sa isang number ko ayon ganon din you have sent php 10 tapos bawas na naman balance ko sa gcash 130 nalang natira,, hindi ba to pwede ipa refund? 20 pesos lang yon pero sayang din
Screenshot_2019-05-05-10-40-36-996_com.globe.gcash.android.pngIMG_20190505_104206.jpg
 
I didn't receive any load cashback
3 months ago Updated
Note: Cashback for load transactions are not applicable via *143# and gaming PINs.

Please double-check the confirmation messages sent by 2882 to your mobile phone to confirm if the transaction and the cashback pushed through.

If there was no confirmation for the cashback, please message us through FB Messenger at GCash Care or email us at support@gcash.com and prepare the following details:

Subject (for email): Buy Load - No Cashback
Details of your concern
Your name
Your mobile number
Date and time of transaction
Load Amount
Reference ID
Screenshots of the transaction (optional)
A GCash representative will get back to you within 24 business hours after you have sent your inquiry.

It would be best to submit your concerns to our support channels using the formats below:

no_cashback.jpg
 

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