Hi! You may have noticed that you were charged P795.11 for excess data usage in your latest bill. This was due to a system issue that we've already fixed. We apologize for this. Rest assured that we've already corrected this in your account and the corresponding adjustment for the excess usage will be reflected in one of your next two (2) bills. You'll get a confirmation message once we've posted the adjustment to your account. Thank you for your understanding.

