🔒 Closed Illy phone problem illy q2 screen of death wont load android

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I have a illy Q2 Cel phone that when powered on WONT load anything but the first main screen of Illy then stops. When the battery is taken out, it will start up again and go to the very same screen and wont go any further. Can anyone help please?
 
try nio po isafemode kung mag oopen sya

  1. Press and hold the Power button and select Power off to turn your device off.
  2. Press and hold the Power button, until you see the animated logo appear.
  3. Release the Power button, and press and hold the Volume down button.
  4. Keep holding it until your device boots up.
  5. You can let go when you see the words “Safe mode” in the bottom-left corner.
This method works fo
 
try nio po isafemode kung mag oopen sya

  1. Press and hold the Power button and select Power off to turn your device off.
  2. Press and hold the Power button, until you see the animated logo appear.
  3. Release the Power button, and press and hold the Volume down button.
  4. Keep holding it until your device boots up.
  5. You can let go when you see the words “Safe mode” in the bottom-left corner.
This method works fo
 
  1. Press and hold the Power button and select Power off to turn your device off.
  2. Press and hold the Power button, until you see the animated logo appear.
  3. Release the Power button, and press and hold the Volume down button.
  4. Keep holding it until your device boots up.
  5. You can let go when you see the words “Safe mode” in the bottom-left corne option 1 does not work at all because the phone never gives you that option. I have pulled the battery out and tried this several times but it never gives you the safe mode ata ll I have tried several different buttons as requested above but none wok. Any other suggestions?
 
  1. Press and hold the Power button and select Power off to turn your device off.
  2. Press and hold the Power button, until you see the animated logo appear.
  3. Release the Power button, and press and hold the Volume down button.
  4. Keep holding it until your device boots up.
  5. You can let go when you see the words “Safe mode” in the bottom-left corne option 1 does not work at all because the phone never gives you that option. I have pulled the battery out and tried this several times but it never gives you the safe mode ata ll I have tried several different buttons as requested above but none wok. Any other suggestions?


mas matutulungan kopo sana kayo if makikita kopo yung unit :( pictures po makakapag generate kayo?
 
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