Only option is contact Gcash, hihingan ka proof na sayo talaga yung gcash account like dapat same name sa ipapakita mong valid id, if na verify naman nila na ikaw talaga may ari, irerecover nila yan para ma open mo.
Paanong di mabuksan? Nawala/broken phone?
O suspended/on hold account?
Kung di suspended try mo ito:
Reset PIN kung naka-limutan then link/login new device. (May face scan yan.)
Ma-unlink yung old device after 4 Hours.
Login sa new device and do face scan.
Yun ay kung na sayo pa yung SIM at gumana pa.