PHMcTDex Agent Chatbot is a web-based AI-powered virtual assistant designed to enhance user interaction and support within the McTDex platform. It simulates natural conversation and provides automated responses to user queries in real-time. What sets this chatbot apart is its self-learning capability, which allows it to grow smarter with every interaction.
Objectives:
- Provide 24/7 assistance to users of the McTDex platform
- Answer common inquiries related to gameplay, points, bonuses, and system mechanics
- Reduce the workload on human support agents
- Automatically learn from unknown questions to improve future interactions
- Enable a smarter, faster, and more interactive user experience
Key Features:
| Feature | Description |
|---|---|
 AI Chat System | Enables human-like conversation using keyword and intent detection |
 Self-Learning | Stores unknown questions and allows admin to add responses; future queries are answered automatically |
 Dynamic Knowledge Base | Admins can easily add, edit, or remove questions and answers in real-time |
 Google Integration (optional) | For questions not in the database, the bot can fetch summarized answers from search engines |
 Customizable Response Engine | Smart handling of repeated, related, or similar questions |
 Interaction Logs | Records chat history and tracks performance or frequently asked questions |
Technical Stack:
| Component | Technology |
|---|---|
| Backend | PHP |
| Database | MySQL |
| Frontend | HTML, CSS, JavaScript |
| AI Integration | Gemini API / Custom AI logic |
| Optional API | Google Search API for external fallback answers |
How Self-Learning Works:
- User asks a new/unrecognized question.
- The question is saved to a pending list in the admin panel.
- Admin reviews and adds a response.
- The next time a user asks that question (or something similar), the chatbot answers immediately.
Benefits:
24/7 support for all McTDex users- Scalable and adaptable to new content or services
- Reduces operational cost from human agents
- Improves user engagement and retention
- Continually grows smarter with usage
sa gusto ng chat bot agent para sa inyong project dm nio lang ako