Please help paano po makakausap ng agent sa Globe directly?

[miss take]

1 week na kaming walang internet, gamit namen globe at home. Nakailang close na yung ticket ko at tatlong resched na pero walang pumupuntang technician onsite, sa messenger nila at hotline same na sa globe one app ako pinupunta, pero pag chinecheck ko naman sa globe one app walang lumalabas, pero sa hotline nila at sa messenger open pa daw yung case at may naka sched na pupuntang technician but yung huling usap namen sa email is closed na yung ticket. Are there any ways to talk directly to globe like some mobile number or kailangan ko nang pumunta sa globe telecom mismo which is malayo yung nearest samen, thank you sa sasagot!

 

[WraithKing0831]

na budol ka nung agent. ganyan din case nung samin. nung singilan na. biglang ang laki na ng babayaran. pero di naman nagamit ng maayos yung internet. tapos hirap na ma contact.

 

[Kyklops]

For Globe At Home customer service

Hotline:
Globe Mobile: Dial 211
TM: Dial 808
Landline: Call (02) 7730-1000
GlobeOne App

Other Channels:
Messenger
Globe Store
Viber Communities

Facebook: Follow Globe At Home on Facebook (You do not have permission to view the full content of this post. Log in or register now.)

Platinum Subscribers:
For Platinum subscribers, there's a dedicated hotline: 188 or (02) 7730 1888.

Repair Requests:
For subscribers in Plans 2699, 5999, and 7499, you can book a repair through existing channels (FBM, Hotline: 211), visit a Globe Store, or call the exclusive Globe at Home Hotline (188 or 02 7730 1888) to book a Globe Home Squad Visit.

 

[Supalpal]

For Globe At Home customer service

Hotline:
Globe Mobile: Dial 211
TM: Dial 808
Landline: Call (02) 7730-1000
GlobeOne App

Other Channels:
Messenger
Globe Store
Viber Communities

Facebook: Follow Globe At Home on Facebook (You do not have permission to view the full content of this post. Log in or register now.)

Platinum Subscribers:
For Platinum subscribers, there's a dedicated hotline: 188 or (02) 7730 1888.

Repair Requests:
For subscribers in Plans 2699, 5999, and 7499, you can book a repair through existing channels (FBM, Hotline: 211), visit a Globe Store, or call the exclusive Globe at Home Hotline (188 or 02 7730 1888) to book a Globe Home Squad Visit.

Nasa messenger na pwede na magpa schedule magpa visit technician

Lagi mo pina follow up dapat