Hello! It seems like you're having trouble resetting your Facebook password even though you're receiving the reset codes via email or phone number. Here are a few steps you can try to resolve the issue:
1. Double-check the email or phone number: Make sure that the email address or phone number you are using to receive the reset code is correct and accessible. Sometimes, typos can lead to not receiving the code.
2. Check spam or junk folders: Sometimes, emails with reset codes can end up in the spam or junk folder of your email account. Make sure to check those folders as well.
3. Clear cache and cookies: Try clearing your browser's cache and cookies before requesting a new reset code. Sometimes, stored data can cause issues with receiving or entering the code.
4. Contact Facebook support: If you've tried the above steps and still can't receive the reset code, you may need to reach out to Facebook's support team for further assistance. They may be able to help you troubleshoot the issue and regain access to your account.
I hope these suggestions help you in resolving the password reset issue. Let me know if you need further assistance!