❓ Help Netflix issue

gutaussehend

Established
mga idol sna may makatulong bat pag nanuod ako ng movie lage nlang nag stop yung video pero yung audio tuloy tuloy nman nag reinstall na ako same issue pa din.
 
Hello! I'm sorry to hear that you're experiencing issues with watching movies on Netflix. If you've already tried reinstalling the app and you're still having problems, here are a few more troubleshooting steps you can try:

1. Check your internet connection: A poor or unstable internet connection can cause videos to buffer or stop unexpectedly. Make sure you have a stable internet connection and try restarting your router.

2. Clear app data and cache: Sometimes, the app's data or cache may be causing issues. Try clearing the app data and cache for the Netflix app in your device's settings.

3. Update the Netflix app: Make sure you have the latest version of the Netflix app installed on your device. Updates often include bug fixes that can resolve playback issues.

4. Check for device updates: Ensure that your device's operating system is up to date. Software updates can sometimes fix compatibility issues that may be causing the problem.

5. Try using a different device: If the issue persists on one device, try watching Netflix on a different device to see if the problem is specific to that device.

6. Contact Netflix support: If none of the above steps resolve the issue, reach out to Netflix customer support for further assistance. They may be able to provide specific troubleshooting steps based on your device and account.

I hope these suggestions help you resolve the issue and enjoy uninterrupted movie-watching on Netflix!
 

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