❓ Help VIBER

[Kang Hyewon]

Hello first time ko gumamit ng Viber may kachat ako duon tapos dinelete ko viber ko then nung install ko sana wala na yung conversation namin naulit sa umpisa yung viber ko

Na gets niyo ba sabihin niyo nga kung hindi niyo gets eexplain ko ng detelyado

 

[Man with No Name]

Was "Viber Backup" enabled on your device in your previous installation?

If yes, then you could just restore the backup (i.e., chat history, photos, videos) upon reinstallation of Viber.
If not, then maybe you could try using a third-party recovery tool to get it back (successful recovery is not guaranteed).

 

[Pen_J]

TS, check mo yung My Files, usually may folder ng Viber doon, either Viber ang title or company ng Viber.

Edit:
Kapag nag-uninstall ka ng Viber, may naiiwang folder sa My Files, nandoon yung mga prevous contacts mo.

 

[Kang Hyewon]

Was "Viber Backup" enabled on your device in your previous installation?

If yes, then you could just restore the backup (i.e., chat history, photos, videos) upon reinstallation of Viber.
If not, then maybe you could try using a third-party recovery tool to get it back (successful recovery is not guaranteed).

Hindi sta naka enables Viber backup paps e

 

[Man with No Name]

Hindi sta naka enables Viber backup paps e

Then your best bet to get your Viber chat history/photos/videos back is to try/use a third-party recovery tool. But even that is not guaranteed to work 100%.

For now just make sure that you enable Viber Backup on your new Viber app installation to prevent this issue from happening again. More info below.

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