❓ Help PLDT FIBR 1299

[PHC-Riyogie]

Guys, ask ko lang. Bago lang kami nagpakabit ng internet and PLDT fibr 1299 so 5mbps sya. Nakabitan kami aug 18, 2019. So matic ang first billing is SEP 18, 2019. Kaso walang dumating so i try to call them directly to ask about our billing na shock ako kasi 2,446.58 yung unang billing namin then yung coverage ng payment na yun is aug 19 to sept 12 935.34 partial payment then meron na yung sept 13 to oct 12 na payment din worth 1,249.11 kasama na installation and activation fee. Then ang due date namin is sa OCT 6, 2019 tama ba yun? Bat ang laki agad ng billing namin first payment palang namin. TY sa help