PHMagpapa refund kac sana ako kay Gcash kasi nabawasan yung laman ng gcash ko failed naman yung payment ko kay lazada, nag message ako kay costumer care yan po yung reply nya mahina kac ako sa english eh nahihirapan ako mag fill up ,patulong naman mga bossing..
Hi Ray,
We acknowledge your concern and we do apologize for the delay in our response. For us to better assist you, we request that you please provide the information below and accomplish the dispute form attached with the card used and send these back to us once completed.
We also advise that you coordinate your concern directly with the merchant in order to resolve this much faster.
Please note that if we fail to receive the accomplished dispute form within 5 days, we will consider your concern as resolved.
Kindly fill out the following as accurately as possible.
GCash Registered Name:
GCash Mobile Number:
Email Address:
Merchant Name:
Transaction Date:
Transaction Amount:
GCash Transaction Ref. Number:
Description of Items/Services purchased:
Reason for Dispute:
Additional Remarks:
also fill out this form for us to process your request. You do not have permission to view the full content of this post. Log in or register now.
Thanks!
Sincerely,
GCash Dispute Management Team
To learn more about GCash, follow GCash Official's Facebook page, fb.com/gcashofficial or visit the GCash website, gcash.com. For quick help, visit our Help Center at help.gcash.com.
Hi Ray,
We acknowledge your concern and we do apologize for the delay in our response. For us to better assist you, we request that you please provide the information below and accomplish the dispute form attached with the card used and send these back to us once completed.
We also advise that you coordinate your concern directly with the merchant in order to resolve this much faster.
Please note that if we fail to receive the accomplished dispute form within 5 days, we will consider your concern as resolved.
Kindly fill out the following as accurately as possible.
GCash Registered Name:
GCash Mobile Number:
Email Address:
Merchant Name:
Transaction Date:
Transaction Amount:
GCash Transaction Ref. Number:
Description of Items/Services purchased:
Reason for Dispute:
Additional Remarks:
also fill out this form for us to process your request. You do not have permission to view the full content of this post. Log in or register now.
Thanks!
Sincerely,
GCash Dispute Management Team
To learn more about GCash, follow GCash Official's Facebook page, fb.com/gcashofficial or visit the GCash website, gcash.com. For quick help, visit our Help Center at help.gcash.com.