❓ Help Smart sim card cant activate

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boss tinry ko na sa 3 cp ayaw pa rin. maari kayang may defect yung sim card? kac yung isa kong classmate ganito rin issue nya. o sa smart na talaga ang problema?
Punta ka sa malapit na Smart Service Center at request ka magpapalit ng SIM. Hindi ko lang alam kung may bayad na ngayon kasi nung nagpapalit ako ng SIM (same number pa rin, nilipat lang load) wala ako binayaran.
 
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