🔒 Closed Internet download manager lifetime account

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Our risk department found discrepancies and other issues in your order and this order has been cancelled/refunded. Your IDM license has been suspended.

The order has been fully refunded on 2018-11-12 23:49:00 and the payment returned to your account. You may verify this with your bank. Note that it may take up to a week for the funds to return to your account.

Reason of the refund: the order was placed from Singapore or Philippines or India or United States, but the billing address is in Singapore.

The fastest way to continue using IDM is to purchase another copy. But for order verification purposes we will need the following:

1. Please send a screenshot of IDM charge from your online card statement (from your bank) for this or previous order. If the screenshot contains any sensitive information, you may erase it because we need only date and charge description.
OR
2.A selfie photo with your ID (an international passport or a driving license), and photo or scan of your payment card. You will need to erase or cover first 12 digits of the card, we need only last 4 digits for verification.
OR
3. You can use other payment methods for example send us a wire transfer, pay with bitcoin, or purchase via local resellers in your country.
 
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