PHAnCHOr_chaIN
Honorary Poster
Dear Valued Customer,
Thank you for raising your concern. We apologize for the inconvenience this has caused you.
Is your concern about Globe Switch? If yes, kindly provide us the details listed below for further checking and assistance.
We would like to inform you that Switch App is available only for Android OS (minimum requirements: Android OS 4.0 and up) and downloaded from the Google Play Store. You must be connected to Wi-Fi, registered to any data promo, or with sufficient load to do KB/Time browsing. Php 1.00 maintaining balance required to avail of Switch Offers.
If your concern is not Switch-related, kindly tell us a briefly summary of what you've experienced and the particular service you were trying to use, inquiry or request. Please include details listed above that are applicable to your concern.
Meanwhile, you may try these basic troubleshooting steps on your device.
We are hoping for your response.
Thank you very much for your kind understanding.
this is message from globe
hope naka help ako
Thank you for raising your concern. We apologize for the inconvenience this has caused you.
Is your concern about Globe Switch? If yes, kindly provide us the details listed below for further checking and assistance.
- Your concerned mobile number:
- Date and time when problem is encountered:
- Screenshot of exact error prompt (if any):
- Handset model (check if using dual SIM):
- Exact location (Street, Brgy, Town/Municipality):
- Mobile data connection (i.e. Wi-Fi, registered to data promo):
- Load balance:
We would like to inform you that Switch App is available only for Android OS (minimum requirements: Android OS 4.0 and up) and downloaded from the Google Play Store. You must be connected to Wi-Fi, registered to any data promo, or with sufficient load to do KB/Time browsing. Php 1.00 maintaining balance required to avail of Switch Offers.
If your concern is not Switch-related, kindly tell us a briefly summary of what you've experienced and the particular service you were trying to use, inquiry or request. Please include details listed above that are applicable to your concern.
Meanwhile, you may try these basic troubleshooting steps on your device.
- Turn the device off and turn it on after 30 seconds.
- Remove the battery while the device is off.
- Insert SIM to the other phone then try to insert other SIM to the current unit.
We are hoping for your response.
Thank you very much for your kind understanding.
this is message from globe
hope naka help ako
