PHGarzKingJames
Contributor
SE Asia undersea cables got cut; slower internet ensues
Experiencing slower internet lately? You’re not alone: Several undersea cables have been cut in the wake of the recent typhoons in the region, leaving most ISPs in the country with slower connections.
Reports from several SouthEast Asian news sources have mentioned that the region’s Asia-American Gateway (AAG), TGA-Intra Asia (TGA-IA) and SEA-ME-WE3 (SMW3) cables all have suffered damages during the past weeks. AAG had been damaged as it was ruptured in two locations: 66 kilometers (41 miles) and 85 kilometers from its Hong Kong station. Meanwhile, TGA-IA cable’s damage was seen by experts at around 54 kilometers from the same island.
As such, all local ISPs and even those from other service providers in the SouthEast Asia have experienced slowdowns caused by the ruptures. Local internet service provider Cheetah Mobile who mainly services in the Rizal area has posted this message to their users, as captured by one of the redditors in You do not have permission to view the full content of this post. Log in or register now.
Due to the recent typhoons that hit Hong Kong, please be advised that the submarine fiber optic cable links of our international gateway were damaged. The slowdown in our Internet connection is not only being experienced by us but by all ISPs in the Philippines and this will only improve until the fiber cut is resolved. Multiple fault points have been detected and ALL our providers have initiated their repair process. Estimated repair time is dependent on the availability of submarine cable ships and weather conditions. To date, our providers have not given an exact lead time to complete the repair as they try their best to resolve the issue.
Converge has been constantly updating its subscribers with the developments on the undersea cable cuts:
Update as of September 1, 2017, 9 AM:
Dear Customers,
Our international backbone providers are still finalizing the estimated time to repair the submarine cable cuts. It usually takes 4-6 weeks to fix issues of such nature. Restoration is still dependent on weather conditions, availability of cable ships and permits.
Consistent to our brand promise of providing you a better experience, we have activated several international links to mitigate latency and congestion problems. This is just a temporary solution to lessen the outage's impact to our customers. Thank you for bearing with us.
Should you have other concerns, please do not hesitate to send us a private message.
Converge ICT Solutions Inc.
PLDT Advisory
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September 2, 2017
We're sorry to inform you that you may experience a slowdown of your PLDT Home broadband service, particularly during peak hours. This is due to cuts in the international cable systems serving PLDT. We are working with our overseas cable system partners to expedite the repair of these facilities and shall provide further updates. Thank you for your patience and understanding.
Repairs for the cables may take up mid-October, according to experts. The AAG is one of SouthEast Asia’s primary cables and connects the region to the mainland US via the Pacific Ocean via Guam, and Hawaii with a 20,000-kilometer undersea cable in which PLDT has also invested into. Several sites have offloaded IP routing into other servers to alleviate the situation.
Sources: VN E×ρréšš, ZDNET
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https://phcorner.org/m/garzkingjames.200090/
Experiencing slower internet lately? You’re not alone: Several undersea cables have been cut in the wake of the recent typhoons in the region, leaving most ISPs in the country with slower connections.
Reports from several SouthEast Asian news sources have mentioned that the region’s Asia-American Gateway (AAG), TGA-Intra Asia (TGA-IA) and SEA-ME-WE3 (SMW3) cables all have suffered damages during the past weeks. AAG had been damaged as it was ruptured in two locations: 66 kilometers (41 miles) and 85 kilometers from its Hong Kong station. Meanwhile, TGA-IA cable’s damage was seen by experts at around 54 kilometers from the same island.
As such, all local ISPs and even those from other service providers in the SouthEast Asia have experienced slowdowns caused by the ruptures. Local internet service provider Cheetah Mobile who mainly services in the Rizal area has posted this message to their users, as captured by one of the redditors in You do not have permission to view the full content of this post. Log in or register now.
Due to the recent typhoons that hit Hong Kong, please be advised that the submarine fiber optic cable links of our international gateway were damaged. The slowdown in our Internet connection is not only being experienced by us but by all ISPs in the Philippines and this will only improve until the fiber cut is resolved. Multiple fault points have been detected and ALL our providers have initiated their repair process. Estimated repair time is dependent on the availability of submarine cable ships and weather conditions. To date, our providers have not given an exact lead time to complete the repair as they try their best to resolve the issue.
Converge has been constantly updating its subscribers with the developments on the undersea cable cuts:
Update as of September 1, 2017, 9 AM:
Dear Customers,
Our international backbone providers are still finalizing the estimated time to repair the submarine cable cuts. It usually takes 4-6 weeks to fix issues of such nature. Restoration is still dependent on weather conditions, availability of cable ships and permits.
Consistent to our brand promise of providing you a better experience, we have activated several international links to mitigate latency and congestion problems. This is just a temporary solution to lessen the outage's impact to our customers. Thank you for bearing with us.
Should you have other concerns, please do not hesitate to send us a private message.
Converge ICT Solutions Inc.
PLDT Advisory
You do not have permission to view the full content of this post. Log in or register now.·You do not have permission to view the full content of this post. Log in or register now.
September 2, 2017
We're sorry to inform you that you may experience a slowdown of your PLDT Home broadband service, particularly during peak hours. This is due to cuts in the international cable systems serving PLDT. We are working with our overseas cable system partners to expedite the repair of these facilities and shall provide further updates. Thank you for your patience and understanding.
Repairs for the cables may take up mid-October, according to experts. The AAG is one of SouthEast Asia’s primary cables and connects the region to the mainland US via the Pacific Ocean via Guam, and Hawaii with a 20,000-kilometer undersea cable in which PLDT has also invested into. Several sites have offloaded IP routing into other servers to alleviate the situation.
Sources: VN E×ρréšš, ZDNET
Follow me for more Updates:
https://phcorner.org/m/garzkingjames.200090/