❓ Help Smart lte blocked

[IKath]

Hi po, I need your answers. I don't know if the sim cards were blocked or my phone's IMEI itself ang na block ng smart. I already bought 3 smart LTE sim cards and none of them is working even if may load or data promo ako. (Never ko pa na try ang Smart Bro na sim)

Any idea po anong gagawin ko?

 

[kyuketsuki024]

Please specify kung ano yung device na gamit mo .. Medyo mahirap sagutin tanong mo kasi kulang sa details. Nakapagtry ka na ba ng globe/tnt/tm/sun sim? Thanks.

 

[IKath]

Sorry. My phone is Samsung Galaxy S3. Na try ko na Sun and Globe, data connection is working. Sa Smart lang walang data indicator kahit may data promo ako.

 

[kyuketsuki024]

Sorry. My phone is Samsung Galaxy S3. Na try ko na Sun and Globe, data connection is working. Sa Smart lang walang data indicator kahit may data promo ako.

If data connection is working on other sim cards, then it's possible na blacklisted nga yung IMEI mo. Kaso it's my first time encountering such case kasi di ako aware na nang ba-block ng IMEI mga isp natin dito sa pinas. Anyway, you mentioned na LTE yung gamit mo na sim .. Have you tried switching to 3G only?

 

[drokie03]

buti pa nga sau ang akin nawala ang internet connection ng sim pero magagamit pa thru tx nd kol...