Paki try these steps nalang po na hindi pa naka connect yung iphone mo sa laptop..
1. Install po the latest version of iTunes.
2. Force your device to restart:
eto po ang steps --> press and hold both the Sleep/Wake and Home buttons for at least ten seconds, until you see the Apple logo.
3. Connect your device to your computer using a USB cable.
4. Pag nag si iTunes to update or restore, click Update (not Restore).
-------------------------------------------------------------
if maka update po kayo pero yung device nag start up sa recovery mode, follow steps again po then yung sa step 4 piliin nyo po ang RESTORE (hindi na po UPDATE).
Back up nyo nalang pagkatapos mag restore.
If ayaw pa rin po.. make sure updated yung iTunes nyo. Tapos restart nyo po ang laptop nyo. Redo the steps again..
if ayaw yung USB cable po ang palitan nyo...ung malakas ang dating.. ^_^
if ayaw pa rin, Try mu mag restore sa ibang laptop na may updated iTunes.
Tsaka..,question lang po.. Windows 7 po ba gamit natin?
Wait ko po reply nyo.. try ko lang po maka help.. sana gumana naman .. hahaha!
PH