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You might have encountered the dreaded "stuck on logo" screen. It’s frustrating when your evening entertainment is halted by a frozen boot-up sequence. However, there is good news: most of these issues are software-related and can be resolved by a manual firmware update.
This guide provides a comprehensive walkthrough for updating your television You do not have permission to view the full content of this post. Log in or register now. to restore peak performance and, most importantly, fix the stuck-on-logo problem.
This update procedure is specifically designed for the following models:
Before you begin, ensure you have the following:
You might have encountered the dreaded "stuck on logo" screen. It’s frustrating when your evening entertainment is halted by a frozen boot-up sequence. However, there is good news: most of these issues are software-related and can be resolved by a manual firmware update.
This guide provides a comprehensive walkthrough for updating your television You do not have permission to view the full content of this post. Log in or register now. to restore peak performance and, most importantly, fix the stuck-on-logo problem.
This update procedure is specifically designed for the following models:
- Skyworth SUE Series: 55SUE8002, 65SUE8002, 55SUE6200, 55SUE6800, 55SUE6250, 65SUE8000, 70SUE7800, 50SUE8000, 55SUE7000, 65SUE6800, 55SUE7600, 65SUE7600, 50SUE7600
- Skyworth SUG Series: 65SUG6800,65SUG7600, 50SUG7600, 55SUG6800, 55SUG7600, 75SUG7800, 55SUG6900, 50SUG6800, 65SUG6900, 65SUE7600
- Skyworth SUF Series: 55SUF7200, 50SUF7200, 55SUF6400, 43SUF7200, 55SUF7400, 65SUF7200, 50SUF6300, 65SUF6300, 55SUF6300, 55SUF7200
- Skyworth QF Series: 55QF62G
- Coocaa Y72 Series: 55Y72, 50Y72+, 55Y72+
Before you begin, ensure you have the following:
- A You do not have permission to view the full content of this post. Log in or register now.: Use a drive with at least 8GB of space, formatted to FAT32.
- Stable Power: Ensure your TV is connected to a reliable power source. A power cut during an update can permanently damage the hardware.
- The Firmware File: Download the specific firmware package for your model (link above)
1. Format the USB Drive
Plug your USB drive into a computer. Right-click the drive, select Format, and choose FAT32. This is a critical step; Smart TVs often fail to read NTFS or exFAT formats during the boot-up phase.2. Prepare the Firmware
Once you have downloaded the .pkg file, copy it directly to the root directory of the USB drive. Do not put it inside any folders, or the TV will not be able to locate the update. (upgrade_image_no_tvcertificatecusdatatvconfig_user_sa_20240103.pkg)3. The "Force Update" Method (For Stuck Logos)
Since your TV is likely stuck on the logo and you cannot access the "Settings" menu, follow these steps:- Unplug the TV from the wall socket.
- Insert the USB drive into the USB 2.0 port (usually the white or black port, rather than the blue USB 3.0 port).
- Press and hold the Power Button on the TV pane l (not the remote).
- While holding the button, plug the TV back into the power outlet.
- Continue holding the button until you see an "Upgrading" or "Software Updating" progress bar on the screen. Please refer to the image below;