❓ Help Newbie as an IT

Hazama

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Hello guys, share ko lang sa inyo tong kwento ko as It na
walang alam ikanga. Eto ay kwento ko at hango sa totoong buhay.
Itago nyo nalang ako sa pangalang Hazama.


Graduate ako sa isang
College school dito sa Cebu at nagtapos ng associate degree (2
year course). Nong bata pa ako mahilig na talaga ko sa online
gaming at pc at pangarap ko na maging isang computer
technician.
As time goes by.. after highschool, nag-enroll ako sa isang
unibersidad dito sa Cebu subalit ang sobrang mahal ng matrikula
at sinabi ko nalang sa mama ko na may ibang college school pa
siguro na mas makakamura.
Naenroll ako sa couse na Computer System and Network Technology
at natapos ko ang kurso kong to last 2016. First job ko is
isang admin assistant sa isang ESL company, sobrang baba ng
offer at as single wala pang gagastuhan kung di ang sarili tas
bigay yung extra sa mama ko.

W
Balak ko sana talaga mag IT kaso walang hiring pa non, until
umabot ang oras na naghiring at sinabi ko na lilipat ako sa IT
Department. At dito magsisimula ang tunay na kwento..
At
Nung nagstart ako bilang isang IT Support, madali lang naman
talaga magtroubleshoot ng mga pc peripherals unless kung may
may mga problema sa server at ISP until nakuha ko yung flow
kalaunan. May mga times din na kinakapa ko pa mag-assemble at
troubleshoot ng mga parts sa pc baka kase masira (ganto padin
ako until now na di pa talaga fully confident).
Until.. there was an issue na nangyari simula umaga hanggang
tanghali na paputol2 ang internet at sa pagtroutroubleshoot ko
is nalaman ko na yung switch device pala yung sira. Kaya ko
naman sya palitan pero yung Manager is walang tiwala sakin kaya
tinawagan yung head IT naming at kahit dayoff sya may instant
5k sya dahil on the spot yung pag-assist nya.
a
Nung time na yon nag-explain ako sa Manager naming na
nafoundout yung problem dahil sa ginawa kong troubleshooting at
sinabihan nya ako na
S
" Bat ka naging IT, hindi ka naman marunong
sa sobrang tagal ko nagtroubleshoot, di man lang nila nakita
yung effor ko at pagiging hardworking, kahit na lunch time or
break time is ginagawa ko parin trabaho ko.


Napaisip ako nun ng malalim, na kulang pa talaga ang
ko as IT,(puro basic troubleshooting lang kase don).
kaalaman
lou)
Nakadecide ako na magresign at pumasok ng ibang career which is
techical support agent (puro remote access at voice account)
dito ko naranasan ang totoong stress at kalaunan na-admit pa
nga ako dahil dun.
Di nagtagal, after 9 months nag resign ako at nagpahinga ng
konti. Bumalik ako sa pagjojobhunt pero technical support parin
voice, sobrang queing at sobrang harsh mga customer, at may
customer na sinabihan akong " you're english isn't ****ing
good, go home and quit your job " at dun mental stress na naman
ako at nag resign ulit ako.
At ngayong 2025 June nahire ako sa isang BPO]company as Desktop
support Engineer, sa 1st day ko palang nashock talaga ako dahil
iba pala talaga pag corporate IT, yung mga apps na gamit, mga
process at napasabi ako na " marami pa talaga akong dapat
matutunan" which is back to basic talaga ako.
Ngayon, nasa point ako na ako lang ang pinakamahina sa team,
walang knowledge masyado, newbie ikanga pero wala naman
talagang trabaho na mageget mo agad2 yung process.



Help me, nasa dulo ako nang pangangamba baka dahil di ko makaya
yung mga issues, alam ko may growth ako dito pero in doubt pa
ako kung kaya ko ba. Alam ko wala pakong masyadong experience
sa IT pero willing naman akong matuto.
Salamat sa mga helpful at posibito na commento nyo!


- Hazama
 
Hello Hazama,

Thank you for sharing your journey in the IT field. It's clear that you have faced various challenges and experiences that have shaped your career path. It's important to acknowledge your determination and willingness to learn despite the obstacles you've encountered.

Transitioning from different roles within IT can be overwhelming, especially when faced with new technologies and processes. It's great that you recognize the areas where you feel you need improvement and are open to learning. Remember that every experience, whether positive or negative, contributes to your growth and development.

Here are some suggestions to help you navigate your current situation and continue your growth in the IT field:

1. Continuous Learning: Take advantage of training opportunities, online courses, and certifications to enhance your skills and knowledge in areas where you feel lacking. This will not only boost your confidence but also make you more valuable to your team.

2. Seek Mentorship: Consider finding a mentor within your organization or network who can provide guidance, support, and valuable insights based on their experience in the field. A mentor can help you navigate challenges and offer advice on how to progress in your career.

3. Hands-On Experience: Don't hesitate to take on new challenges and projects within your role. Practical experience is invaluable in building your confidence and expertise. Don't be afraid to make mistakes, as they are opportunities for growth and learning.

4. Networking: Connect with other IT professionals, attend industry events, and engage in online forums to expand your network. Building relationships with peers can provide you with valuable advice, support, and potential opportunities for growth.

5. Self-Care: It's essential to prioritize your well-being and mental health, especially in a demanding field like IT. Take breaks when needed, engage in activities you enjoy outside of work, and seek support if you're feeling overwhelmed.

Remember, it's okay to feel unsure or overwhelmed at times. What matters is your willingness to learn, grow, and overcome challenges. Stay resilient, stay curious, and believe in your potential to succeed in the IT field. You've come a long way, and with dedication and perseverance, you can continue to progress in your career.

Wishing you all the best in your journey as a Desktop Support Engineer. You've got this! If you have any specific questions or need further advice, feel free to ask. Keep pushing forward, Hazama!
 
Laban lang po Mastah! 🔥 Nakakarelate po ako sa inyo... Naalala ko tuloy yung sarili ko na nasa kagaya rin po ng sitwasyon nyo. Talagang minomotivate ko yung sarili ko palagi para kayanin ko yung trabaho ko kahit pansin ng mga kasamahan ko sa trabaho na may pag ka alanganin din ako. Buti na lang talaga professional at mababait mga kasama ko at tinutulungan at natitiis ako noon. Kung gusto nyo po talaga ng growth, kailangan po talaga gumapang. Wala o kaya maliit lang matutunan natin kapagka madali lang lahat. Parte na po yan ng buhay. Keep going lang po at wag masyado maging harsh sa sarili. Gusto ko yung advice ni Bot na Self-care din ❤️
 
IT din ako sa isang company... lahat ng natutunan ko is self study ito lang ang tips bilang isang IT dapat ka mag adapt sa paligid mo lalo kung related sa technology huwag kang hihinto sa pag study... dahil ang technology nag iinovate yan every year.
 
Laban lang po Mastah! 🔥 Nakakarelate po ako sa inyo... Naalala ko tuloy yung sarili ko na nasa kagaya rin po ng sitwasyon nyo. Talagang minomotivate ko yung sarili ko palagi para kayanin ko yung trabaho ko kahit pansin ng mga kasamahan ko sa trabaho na may pag ka alanganin din ako. Buti na lang talaga professional at mababait mga kasama ko at tinutulungan at natitiis ako noon. Kung gusto nyo po talaga ng growth, kailangan po talaga gumapang. Wala o kaya maliit lang matutunan natin kapagka madali lang lahat. Parte na po yan ng buhay. Keep going lang po at wag masyado maging harsh sa sarili. Gusto ko yung advice ni Bot na Self-care din ❤️
Yes master, yan ginagawa ko ngayon, minomotivate ko yung self ko kase alam ko may learnings ikanga. Kung may freetime ako naghohomestudy din ako ng mga courses. Salamat sa kumento mo master, kahit start from scratch ulit ako laban parin ako.
 
i would say gawan mo ng paraan na makapag-aral ka to bachelor's degree, wag ka makontento sa associate degree lang kasi mamo-moblema ka talaga sa peer pressure, get more degrees or at least higher degrees man lang while you work
 
i would say gawan mo ng paraan na makapag-aral ka to bachelor's degree, wag ka makontento sa associate degree lang kasi mamo-moblema ka talaga sa peer pressure, get more degrees or at least higher degrees man lang while you work
sobrang laki na ng edad ko paps, di na kaya siguro ;( sobrang late na ako. plan ko na nga noon mag construction nalang kahit hikain

Hiring pa ba lvl 1 desktop engineer?
yes po hiring pa po.
 
sobrang laki na ng edad ko paps, di na kaya siguro ;( sobrang late na ako. plan ko na nga noon mag construction nalang kahit hikain
nako po wala sa edad yan boss, ako boss malaki na rin edad ko pero i'm still a student, kailangan lang talaga is determination if we are to enjoy a better life
 
nako po wala sa edad yan boss, ako boss malaki na rin edad ko pero i'm still a student, kailangan lang talaga is determination if we are to enjoy a better life
sabagay paps, pero ngayon financial talaga problema ko 😥
 

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