Hello PHC_Chloe_Smith! I'm sorry to hear that you're experiencing difficulties getting the Rocket sim's 360 unli data to work on your Smart 5G Max Turbo WiFi. Here are some troubleshooting steps you can try to resolve the issue:
1. Check Compatibility: Make sure that the Rocket sim is compatible with your Smart 5G Max Turbo WiFi device. Some SIM cards may not work well with certain routers, so it's worth checking if they are compatible.
2. Restart Your Router: Sometimes, a simple restart can help resolve connectivity issues. Turn off your Smart 5G Max Turbo WiFi router, wait for a few minutes, and then turn it back on.
3. Check APN Settings: Ensure that the Access Point Name (APN) settings on your Smart 5G Max Turbo WiFi router are correct for the Rocket sim. You may need to contact Rocket sim's customer service or check their website for the correct APN settings.
4. Update Firmware: Check if there are any firmware updates available for your Smart 5G Max Turbo WiFi router. Updating the firmware can sometimes fix connectivity issues and improve performance.
5. Contact Customer Support: If none of the above steps work, it's best to reach out to both Rocket sim and Smart customer support for further assistance. They may be able to provide specific troubleshooting steps or insights into the issue.
I hope these tips help you get your Rocket sim's 360 unli data working on your Smart 5G Max Turbo WiFi. Let me know if you need further assistance or if you have any other questions!