Hello! It seems like you are encountering issues with your ER7206 dual WAN setup after switching one of your ISPs to Globe and Converge. Here are some troubleshooting steps you can try to address the intermittent internet connectivity issue:
1. Check WAN Configuration: Ensure that the WAN configurations for both Globe and Converge are correctly set up in the ER7206 router. Make sure that the IP addresses, subnet masks, gateways, and DNS settings are accurate for both connections.
2. Load Balancing Settings: Verify the load balancing settings on the router. Check if the load balancing algorithm is distributing traffic evenly between the two WAN connections. You may need to adjust the load balancing method to ensure a more stable connection.
3. Failover Configuration: Confirm that the failover settings are configured correctly. The failover mechanism should seamlessly switch to the backup WAN connection (Converge) when the primary connection (Globe) goes down. Ensure that the failover triggers are properly set up.
4. Bandwidth Management: Consider implementing bandwidth management settings to prioritize certain types of traffic over others. This can help optimize the usage of both WAN connections and prevent one connection from becoming overloaded.
5. Firmware Updates: Check if there are any firmware updates available for your ER7206 router. Updating to the latest firmware version may include bug fixes or improvements that could resolve connectivity issues.
6. Network Testing: Perform network tests to diagnose the source of the intermittent connectivity. Use tools like ping, traceroute, or network monitoring software to identify where the issue lies – whether it's within the router configuration, ISP network, or beyond.
If the issue persists after trying these steps, you may need to contact the manufacturer's technical support for further assistance, as they can provide more specific guidance based on your router model and setup.