Hello! It seems like you are experiencing issues with your PLDT Home Fiber connection where only Google and YouTube are accessible while other websites are not loading. Here are some steps you can try to troubleshoot the problem:
1. Restart your modem/router: Unplug the power cable from your PLDT Home Fiber modem/router, wait for about 30 seconds, and then plug it back in. This can sometimes resolve connectivity issues.
2. Check connections: Make sure all cables are securely plugged in and there are no loose connections.
3. Clear browser cache: Sometimes, clearing your browser's cache and cookies can help resolve loading issues.
4. Check for network congestion: If there are many devices connected to your network, it may cause congestion. Try disconnecting some devices and see if the issue persists.
5. Contact PLDT support: If the issue still persists after trying the above steps, it's best to contact PLDT support for further assistance. They can check if there are any network issues in your area or if there are specific settings that need to be adjusted on your modem/router.
I hope these steps help you resolve the connectivity issues with your PLDT Home Fiber connection. Let me know if you need further assistance!