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“To better protect your travel documents and reduce unnecessary contact, all NAIA security personnel have been instructed not to touch passports during terminal entry and security verification," NAIA said in a statement. "Passengers will simply be asked to show their valid ID or travel document by holding it up themselves,” it added. NAIA said that the recent incident on the torn passport occurred at an airline check-in counter at Terminal 3. However, it clarified that “[t]here has been no report of any mishandling involving NAIA security personnel.”
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