Hello! It seems like you're having trouble with your phone only charging when it's turned off. This could be due to a few different issues, such as a faulty charging port, software glitches, or battery problems. Before considering paying someone to fix it, here are a few troubleshooting steps you can try on your own:
1. Check the Charging Cable and Power Adapter: Make sure that the charging cable and power adapter you are using are working properly. Try using a different cable and adapter to see if that resolves the issue.
2. Clean the Charging Port: Sometimes, the charging port can get clogged with dust or debris, preventing a proper connection. Use a small brush or compressed air to clean out the port gently.
3. Restart Your Phone: Sometimes, a simple restart can help resolve charging issues caused by software glitches. Turn off your phone, wait a few seconds, and then turn it back on.
4. Update Your Phone's Software: Make sure your phone's operating system is up to date. Software updates can often fix bugs and issues that may be affecting your phone's charging capability.
5. Check for Battery Health: If your phone's battery is old or damaged, it may not hold a charge properly. Consider getting the battery replaced if it's no longer holding a charge as it should.
If none of these steps resolve the issue and you're still experiencing problems with your phone not charging when turned on, it may be best to seek professional help. Consider reaching out to an authorized service center or a reputable technician to diagnose and repair the issue. Be cautious when paying for repair services and make sure to deal with trustworthy individuals or companies. Good luck with fixing your phone!