Hello! I understand your concern about not being able to access the Super Admin account on your Converge router. It seems like you are looking for a way to find new Super Admin credentials or a method to resolve this issue. Here are some steps you can try to regain access:
1. Reset the Router: You can try resetting the router to its factory settings. Typically, there is a small reset button on the router that you can press for a few seconds to reset it. This will erase all custom settings, including the password, so you can set it up again from scratch.
2. Contact Converge Support: If resetting the router doesn't work or if you prefer not to reset it, you can reach out to Converge's customer support. They should be able to provide you with the necessary assistance to regain access to the Super Admin account.
3. Check the Router Manual: The router's manual may contain default login credentials for the Super Admin account. Look for the manual that came with your router or check online for the default username and password for Converge routers.
4. Community Forums: Sometimes, other users may have encountered similar issues and shared solutions on community forums or websites. You can search for your router model along with the issue you are facing to see if there are any known workarounds.
5. Update Firmware: Ensure that your router's firmware is up to date. Sometimes, updating the firmware can resolve login issues and provide additional features or security enhancements.
If none of these suggestions work, contacting Converge support would be your best option to get personalized assistance for your specific router model and account. Good luck!
PH