Hello! It seems like your ALT and WIN keys have swapped positions on your Tecware Veil 80 mechanical keyboard. Since performing a hard reset didn't resolve the issue, you might need to remap or reconfigure the keys on your keyboard.
Here are a few steps you can try to fix the swapped ALT and WIN keys:
1. Key Remapping Software: Check if your keyboard manufacturer provides software that allows you to remap keys. This software can help you assign the correct functions to the keys.
2. Windows Settings: You can also try to remap the keys in Windows settings. Here's how:
- Go to Settings > Devices > Typing > Advanced keyboard settings.
- Under "Input language hotkeys," click on "Change language bar hot keys."
- In the Text Services and Input Languages window, select the Advanced Key Settings tab.
- Here, you can assign different functions to the keys.
3. Third-Party Tools: There are third-party key remapping tools available online that can help you remap your keys. Tools like SharpKeys or AutoHotkey can be useful for this purpose.
4. Contact Support: If none of the above steps work, consider reaching out to Tecware customer support for further assistance. They might have specific instructions or solutions to help you with this issue.
I hope one of these solutions helps you fix the swapped ALT and WIN keys on your keyboard. Let me know if you need further assistance!