❓ Help Laging häçked

[minervaa]

My partner was recently häçked. Lahat ng emails and socmed acc that was connected to it. After marecover lagi na siyang pinapagchange ni meta ng password. As in.

This week alone more than 8x na siyang nagpalit ng pw.

Kahapon she notified me na pinagpapapalit na naman siya ng password. Strangely, yung messenger photo niya was different sa mismong facebook picture niya. (Eto yung time na nalogout na yung acc niya and napunta siya sa login page na iba yung profile picture)

Kinalikot ko yung acc niya after retrieving ulit and found out na may nakasave na number na hindi kanya. WE REMOVED
THAT. So we thought that could be the reason and maaayos na. BUT today, she was häçked again.

What could be the case here?
Baka may masasuggest kayong solution dito.


UPDATE AS OF
FEBRUARY 21, 2025

Pinagpapapalit ulit ng password.
Tried everything including yung suggestion ni boss sa baba. bootyeater69

 

[Accenture]

baka merong virus yung device nya. like may na install na malware.

 

[rykard]

possible suspect is apps na gamit, sites na pinupuntahan, links na na-click. lalo na kung paulit ulit na-aaccess ng agent yung account.

suggested solution, log-in lahat ng account sa separate device. lahat ng used device full reset. then change recovery contacts. saka bumalik dun sa existing devices.

 

[minervaa]

baka merong virus yung device nya. like may na install na malware.

so far nag reformat na siya ng laptop and ipad. yung phone ang di ko sigurado kung nasama niya sa pagformat.

possible ba yun boss? wala rin siyang narereceive na email na nabuksan sa ibang lugar yung acc niya eh. chineck na rin namin yung devices

possible suspect is apps na gamit, sites na pinupuntahan, links na na-click. lalo na kung paulit ulit na-aaccess ng agent yung account.

suggested solution, log-in lahat ng account sa separate device. lahat ng used device full reset. then change recovery contacts. saka bumalik dun sa existing devices.

i have few questions sir

1. bakit need ilogin yung acc sa separate device? also, dapat bang ilogin siya sa device na never pang nagamit ni gf?

2. yung pagchange sa recovery contacts should be done ba bago ka lumipat sa device na nafull reset na?

 

[rykard]

so far nag reformat na siya ng laptop and ipad. yung phone ang di ko sigurado kung nasama niya sa pagformat.

possible ba yun boss? wala rin siyang narereceive na email na nabuksan sa ibang lugar yung acc niya eh. chineck na rin namin yung devices


i have few questions sir

1. bakit need ilogin yung acc sa separate device? also, dapat bang ilogin siya sa device na never pang nagamit ni gf?

2. yung pagchange sa recovery contacts should be done ba bago ka lumipat sa device na nafull reset na?

1. para po yung device na paglologin-an ng account is clean, kahit maglagay ng new recovery account is safe from tracking/malware since ibang device na po ito.

2. yes, maglagay po ng new recovery account before maglogin uli sa existing devices.

suggestion lang din po, use 2FA.

 

[minervaa]

1. para po yung device na paglologin-an ng account is clean, kahit maglagay ng new recovery account is safe from tracking/malware since ibang device na po ito.

2. yes, maglagay po ng new recovery account before maglogin uli sa existing devices.

suggestion lang din po, use 2FA.

we'll do sir. try namin to, thanks for taking the time!

 

[minervaa]

UP