Hello! It's possible that the loss of signal on your TNT SIM card after flashing a new firmware may be related to the rooting process. Rooting can sometimes cause issues with the network connectivity if not done properly or if incompatible modifications were made.
Since other SIM cards are working fine on your device, it's worth considering that the issue might be specific to the settings or compatibility with your TNT SIM card. Here are some steps you can take to troubleshoot the problem:
1. Check APN Settings: Ensure that the Access Point Name (APN) settings for your TNT SIM card are correctly configured. You can usually find these settings in the mobile network settings of your device.
2. Network Mode: Check if your phone is set to the correct network mode (2G, 3G, 4G/LTE). Sometimes, a specific network mode might be causing the issue with a particular SIM card.
3. Network Compatibility: Some SIM cards may not be fully compatible with certain phone models or firmware versions. You can reach out to TNT customer support to inquire about any known compatibility issues.
4. IMEI Check: Verify that the IMEI number of your device is valid and not blacklisted. You can check this by dialing *#06# on your phone or checking the IMEI sticker behind the battery.
5. Reset Network Settings: Try resetting the network settings on your phone to see if that resolves the issue. This will reset all network-related settings to their default values.
If the issue persists after trying these steps, you may need to consult with the technicians who flashed the firmware for further assistance. They should be able to diagnose the problem more accurately and provide a solution tailored to your specific device and firmware configuration.
I hope this information helps! If you have any more questions or concerns, feel free to ask.