Hello! I understand your frustration with encountering issues when trying to place an order on Shopee, especially when you're unable to utilize the discounts. The appearance of unusual activities or errors can be quite frustrating, but rest assured, there are several steps you can take to troubleshoot and possibly resolve the situation:
1. Update Your Shopee App: Make sure that your Shopee app is updated to the latest version. Sometimes, outdated versions can cause glitches and errors.
2. Clear Cache and Cookies: Clearing the cache and cookies on your phone or tablet can help resolve any temporary data issues that may be causing the problem.
3. Check Your Internet Connection: Ensure that you have a stable internet connection when placing orders. Unstable connections can lead to errors during the ordering process.
4. Try a Different Device: If you're facing issues on both your phone and tablet, you could try placing the order on a different device or using a desktop computer to see if the problem persists.
5. Contact Shopee Customer Service: If the problem continues, it might be beneficial to reach out to Shopee's customer service for assistance. They may be able to provide specific guidance or solutions tailored to your situation.
Regarding your preference for Cash on Delivery (COD) over Shopee Pay, it's understandable that you feel more comfortable with that payment method. If you're unable to select COD during the order process, you could inquire with Shopee customer service about the availability of COD for your specific order.
I hope these suggestions help you resolve the issues you're facing with placing orders on Shopee. If you need further assistance or encounter any other difficulties, feel free to ask for help.