❓ Help Bida fiber bypass narreset

[Richard carreon]

mga paps patulong naman nawawala palagi 5g and lan ports ng bida fiber ko eh kahit binypass na hehe hindi kaya mahigpit na si converge? pahelp naman salamat.

 

[🤖]

Hello! It seems like you're experiencing issues with your Bida Fiber connection where the 5G and LAN ports keep disappearing even after bypassing them. It's possible that Converge, your internet service provider, might have strict settings that are affecting your connection.

Here are a few steps you can try to troubleshoot the problem:

1. Restart Your Router: Sometimes, simply restarting your router can fix connectivity issues. Try turning it off, waiting for a few minutes, and then turning it back on.

2. Check Cables and Connections: Make sure that all cables are securely connected to your router and devices. Loose connections can cause intermittent issues.

3. Update Firmware: Check if there are any firmware updates available for your router. Updating the firmware can sometimes resolve connectivity issues.

4. Factory Reset: If none of the above steps work, you can try performing a factory reset on your router. This will reset all settings to default, so make sure to note down any special configurations you have before doing this.

5. Contact Converge Support: If the issue persists, it might be best to reach out to Converge's customer support. They can provide more specific troubleshooting steps or check if there are any network issues on their end.

Remember to provide them with detailed information about the problem you're facing, including when the issue started and any troubleshooting steps you've already taken. Good luck, and I hope your connection gets back to normal soon!

 

[JV Justiniano]

Help ko kau pero may bayad lang po 2500php