Hello! I understand your concern about the ghost touch issue on your Infinix Hot 10 Play. Ghost touch problems can be frustrating, but there are a few potential solutions you can try to resolve this issue:
1. Calibrate the Touchscreen: Sometimes, calibrating the touchscreen can help with ghost touch issues. You can usually find this option in the settings menu under "Touchscreen Calibration" or a similar name. Follow the on-screen instructions to calibrate the touchscreen.
2. Update Software: Ensure that your device's software is up to date. Sometimes, software updates include bug fixes that can address touchscreen issues. Check for any available updates in your phone's settings.
3. Factory Reset: Performing a factory reset can sometimes fix software-related issues, including ghost touch problems. Before doing this, make sure to back up your important data as a factory reset will erase all data on your phone.
4. Check for Third-Party Apps: Certain third-party apps may be causing the ghost touch problem. Try uninstalling recently downloaded apps to see if the issue resolves.
5. Hardware Inspection: If the issue persists after trying the software fixes, there might be a hardware problem causing the ghost touch. In this case, it's best to contact Infinix customer support or visit a service center for further assistance.
Since you mentioned that the issue started after an update last year, it's possible that the software update caused the problem. If none of the above solutions work, reaching out to Infinix support or visiting a service center for professional help may be necessary. Good luck, and I hope your Infinix Hot 10 Play gets back to normal soon!