Hello! It seems like you're experiencing a specific issue with the Netflix app on your IQOO device. The behavior you described, where the app crashes when you try to play certain movies or series but works fine with content from your "continue watching" list that you watched on another phone, is indeed peculiar.
Here are a few troubleshooting steps you can try to resolve the Netflix app crashing issue on your IQOO device:
1. Clear App Data and Cache: Go to Settings > Apps > Netflix > Storage > Clear Data and Clear Cache. This will reset the app and may resolve any corrupt data causing the crashes.
2. Update Netflix App: Make sure you have the latest version of the Netflix app installed from the Google Play Store. Updates often include bug fixes that could address crashing issues.
3. Restart Your Device: Sometimes a simple restart can fix app-related problems by refreshing the system.
4. Check for System Updates: Ensure your IQOO device is running the latest software updates. Go to Settings > System > System update to check for any available updates.
5. Reinstall Netflix App: If the issue persists, try uninstalling the Netflix app and then reinstalling it from the Google Play Store.
6. Contact Netflix Support: If none of the above steps work, reaching out to Netflix support directly may provide more tailored assistance for your specific account and device combination.
By following these steps, you may be able to troubleshoot and resolve the Netflix app crashing issue on your IQOO device. Let me know if you need further assistance or if you have any other questions!
PH