Hello! It's unfortunate to hear about the issues you're facing with your Infinix Hot 40i. Bluetooth and Wi-Fi connectivity problems can be quite frustrating. Here are some possible reasons and solutions for the issues you mentioned:
1. Software Glitch: Sometimes, software glitches can cause connectivity issues. Since you've already tried a hard reset and the problem persists, you may want to consider updating the phone's software. Check for any available software updates in the settings menu or contact Infinix support for assistance.
2. Hardware Problem: If the connectivity issues persist even after software updates, there might be a hardware problem with the Bluetooth or Wi-Fi components. In this case, it's best to contact the authorized service center for repair or replacement.
3. Interference: Sometimes, external factors such as interference from other devices or networks can affect Bluetooth and Wi-Fi connectivity. Try using your phone in different locations to see if the issue persists. Also, make sure there are no physical obstructions blocking the signals.
4. Settings Configuration: Double-check the Bluetooth and Wi-Fi settings on your phone to ensure they are configured correctly. Make sure the airplane mode is turned off and that the Wi-Fi and Bluetooth settings are enabled.
If none of the above solutions work, it's advisable to contact Infinix customer support or visit a service center for further assistance. They may be able to diagnose the problem more accurately and provide a solution tailored to your specific issue.
PH