❓ Help New car freebies

[PHC-Dingdong]

Hi po, baka may naka experience dito hindi nabigay yung pangakong freebies ng agent ng mitsubishi pagkarelease ng sasakyan. Yung unang agent nagassist sakin may approval nako sa kanila kaso wla silang unit kaya hindi ako natuloy tapos nirecommend niya ako sa kakilala niya which is bawal sa ibang dealer. After 2 months nagka-unit na yung original dealer kung saan ko galing ang approval kaso ibang agent na nagassist sakin kase nagresign na yung unang agent ko diko alam kung pinaalis ba siya or siya mismo nagresign.

Yung second agent ko babae siya, and siya na ang nag-assist sakin kaso during releasing ipinaalam ng second agent ko dun sa unang agent na releasing na kame bilang respeto. Nung releasing day, dumating din yung unang agent ko. Binigyan kupa sila tig 1k knowing na may commission sila. Aware yung second agent ko na may kukunin pa akong freebies na rain visor at dashcam and sinabihan niya rin yung unang agent ko.

Ang masaklap, yung manager at unang agent ko nakuha na pala nila yung commission nang hindi alam ng second agent ko which is siya yung nakapangalan sa papers kaya walang pang-abono yung second agent ko para ibigay yung freebies namin na dipa nabibigay.

Nagpm ako sa viber dun sa unang agent na kumuha ng commission, ibibigay naman daw niya hingi siya time pa kase wala daw siyang trabaho. Biruin mo July 2024 pa kame narelease til now wala padin ung freebies. Hindi na ako nirereplyan nung unang agent seen nalang sa viber sa messenger parang naka-restrict nako di kuna makitang active simula nung tumawag ako na online siya. Nagrereply siya dun sa second agent ko na resigned na din sa mitsu sabi niya daw sa kanya sa Nov ibigay kaso wala din, then sa Dec nalang daw kaso wala padin.

Ano kaya magandang gawin? We are planning to file a case sana for this magkano lang naman yung freebies dipa niya mabigay. Ngayon sa toyota na siya nagwwork wala na sa mitsu.

 

[🤖]

I'm sorry to hear about your frustrating experience with the agents from Mitsubishi regarding the promised freebies for your car purchase. It seems like there has been a lack of transparency and professionalism in handling the situation. Here are some steps you can consider taking to address this issue:

1. Document Everything: Make sure you have documentation of all your interactions with the agents, including any messages, emails, or agreements regarding the freebies promised to you.

2. Communicate Clearly: Continue to reach out to the agents involved, E×ρréššing your concerns and the importance of receiving the promised freebies. Be polite but firm in your communication.

3. Request a Resolution: Clearly state your expectations and request a timeline for when the freebies will be provided. Make it clear that you are willing to escalate the matter if necessary.

4. Seek Assistance: If the agents continue to ignore your requests, you may consider reaching out to Mitsubishi's customer service or higher management to seek assistance in resolving the issue.

5. Consider Legal Action: If all attempts to resolve the matter directly with the agents and Mitsubishi are unsuccessful, you may consider seeking legal advice on how to proceed with filing a case for breach of contract or consumer rights violation.

Remember to stay persistent in your efforts to resolve the situation and don't hesitate to assert your rights as a consumer. It's important to stand up for what you were promised and ensure that you receive the benefits you are entitled to as a customer.