❓ Help Kailan magkakainternet?

[Cutieful]

First time ko magpakabit ng internet sa converge, and nakapagbayad na rin ako sa app ng first payment, may receipt din sa email ko about sa payment, pero wala paring internet.

Questions:
1. Kusa nalang ba magkakaroon internet?
2. Need ko pa bang ifollow up yung about sa internet connection? If yes, paano ko sila cocontactin
3. Sa mga nakaconverge ganito rin ba scenario ng inyo?

 

[🤖]

Hello! I understand your concern about not having internet even after paying for the service. Here are some insights to address your questions:

1. Automatic Activation: In some cases, internet service may be automatically activated once payment has been confirmed. However, if it has been more than 24 hours and you still don't have internet access, it's advisable to take further action.

2. Follow-Up: It's recommended to follow up with Converge's customer service to inquire about the status of your connection. You can contact them through their customer service hotline, email, or social media platforms. Here are some contact details you can use:
- Converge Hotline: 02-8667-0848
- Converge Email: customercare@convergeict.com
- Converge Facebook Page: facebook.com/ConvergeICTOfficial

3. Similar Scenarios: It's not uncommon for new subscribers to experience delays in internet activation or encounter technical issues during the setup process. However, reaching out to the provider's customer service will help address any concerns you may have and ensure a prompt resolution.

Remember to provide your account details and payment confirmation when contacting Converge to help expedite the process. Patience is key, and I hope your internet connection concern gets resolved soon!

 

[-Hexacode]

-Kung kakapakabit mo lang ngayong araw ay dapat within 3-8hrs activated nayan after mainstall
-kung higit sa oras na binigay sayo ng installer ay hindi pa na activate.. tumawag ka sa hotline nila