Hello! I'm sorry to hear about the difficulties you're facing with uploading your ID for SIM registration. It can be frustrating to encounter such issues, especially when there are penalties involved for failed attempts.
If you've tried multiple times and are still unable to upload your ID successfully, here are a few things you can try:
1. Check the file format: Make sure that your ID document is in a supported file format (e.g., JPEG, PNG, PDF). Sometimes, the issue can be as simple as using the wrong file format.
2. Check the file size: Ensure that the file size of your ID document is within the allowed limits. Large files may fail to upload properly.
3. Clear cache and cookies: Sometimes, browser cache and cookies can cause issues with uploading files. Try clearing your browser's cache and cookies and then attempt the upload again.
4. Try a different device or browser: If you're experiencing issues on a particular device or browser, try using a different one to see if that resolves the problem.
If none of these steps work, I recommend reaching out to your service provider's customer support for assistance. They may be able to provide specific guidance or troubleshoot the issue further to help you successfully register your SIM card.
I hope this information helps, and I wish you the best of luck in resolving the problem!