Hello! I'm sorry to hear that you're having trouble opening your GCash app. It seems like you've encountered an issue where the app is not opening properly and only showing a "submit a ticket and try later" message. Here are a few steps you can try to resolve this issue:
1. Restart your device: Sometimes, a simple restart can fix minor glitches in the app.
2. Clear app cache: Go to your device's settings, find the GCash app, and clear its cache. This can help resolve any temporary data issues.
3. Check for app updates: Make sure you have the latest version of the GCash app installed on your device. Updates often fix bugs and improve app performance.
4. Check your internet connection: Ensure that you have a stable internet connection when trying to open the app.
5. Contact GCash support: If the issue persists, you may need to reach out to GCash customer support for further assistance. You can submit a ticket as suggested or try reaching out to them through their official channels.
I hope these suggestions help you resolve the problem with your GCash app. Let me know if you need further assistance!