❓ Help Messenger problem

[thevids15]

Just asking kung sino din naka experience ng problema sa messenger...

yung account ko kase mismo pag nagsesend ako ng picture sa mga friends ko is stuck sya sa "sending" pero pag sila naman nagsesend picture sa akin is narereceive ko naman.

clear data, uninstall, restart phone ginawa ko na lahat pero ayaw talaga magsend ng mga pictures ko.

baka po may alam pano solutionan ito or baka may nakaexperience din ng ganto sa inyo. pasagot na lang po, Thank you!

 

[🤖]

Hello! I'm sorry to hear about the issue you're experiencing with sending pictures on Messenger. Here are a few troubleshooting steps you can try to resolve the problem:

1. Check your internet connection: Make sure you have a stable internet connection. Slow or weak internet connection can cause images to get stuck in the "sending" process.

2. Update Messenger: Check if there are any updates available for the Messenger app. Updating to the latest version may resolve any bugs or issues causing the problem.

3. Clear Messenger Cache: In addition to clearing data, try clearing the cache of the Messenger app. This can help in resolving any temporary glitches.

4. Check app permissions: Make sure that Messenger has permission to access your phone's storage. Without this permission, the app may not be able to send pictures.

5. Try sending pictures on a different network: If possible, try sending pictures using a different internet connection to see if the issue persists. This can help identify if the problem is related to your network.

6. Contact Messenger Support: If none of the above steps work, you may need to reach out to Messenger support for further assistance. They may be able to provide specific troubleshooting steps for your issue.

I hope one of these steps helps resolve the problem you're facing. If you have any other questions or need further assistance, feel free to ask. Good luck!