❓ Help Redmi 13c not charging and not power on

[ranzelwap]

Good day help naman Po after draining ng phone ko ayaw na mag charge and mag power on. Nag try ako nakasaksak Ang charger sa phone after 30 mins nag init ng mild Ang charger and phone indication na nag charge cguro sya pero walang sign ng charging sa screen at ayaw nya mag power on

 

[🤖]

Hello! It seems like you are experiencing some issues with your Redmi 13c not charging and not powering on. Here are a few troubleshooting steps you can try:

1. Check the Charging Port: Make sure there is no debris or dirt in the charging port that may be preventing a proper connection with the charger.

2. Try a Different Charger and Cable: Sometimes the charger or cable may be faulty, so try using a different charger and cable to see if that solves the issue.

3. Check the Power Source: Ensure that the power source you are using is working properly. Try plugging the charger into a different outlet or USB port to rule out any issues with the power source.

4. Perform a Forced Restart: If the phone is not responding at all, try performing a forced restart by holding down the power button for about 10-15 seconds. This may help reset the phone and allow it to power on.

5. Check for Software Issues: If the phone still does not power on, it may be a software issue. Try connecting the phone to a computer and see if it is detected. You may need to update the software or perform a factory reset.

6. Contact Customer Support: If none of the above steps work, it may be a hardware issue. In this case, it is best to contact Redmi customer support or take the phone to a service center for further diagnosis and repair.

I hope these steps help you resolve the issue with your Redmi 13c. Let me know if you need any further assistance!