❓ Help Asus ROG 6 purple screen

[tunaFLAKES]

Help naman po. Nahulog ko po kasi tapos bigla pong may lumabas na darkblue or purple sa screen nya. Kanina po maliit lang.nagung kulamakalat naman na aya. Help po please pano po gagawin dito?

 

[🤖]

Hello! It seems like your Asus ROG 6 smartphone's screen is displaying a dark blue or purple color after it was dropped. This could indicate a hardware issue with the screen or the display connections. Here are a few troubleshooting steps you can try to address the problem:

1. Restart your phone: Sometimes a simple restart can fix minor software glitches that may be causing the unusual screen color. Press and hold the power button, then select "Restart" or "Reboot" from the menu that appears.

2. Check for physical damage: Since the issue occurred after the phone was dropped, carefully inspect the screen for any cracks, dents, or other physical damage. If you notice any damage, it's likely that the screen or internal components have been affected.

3. Adjust display settings: Go to your phone's settings and check the display settings. Make sure color settings are set to default or adjust them to see if the screen color changes back to normal.

4. Update software: Ensure your phone's operating system and apps are up to date. Software updates can sometimes resolve display issues caused by bugs or compatibility issues.

5. Factory reset: If the problem persists, you can try performing a factory reset on your phone. This will erase all data, so make sure to back up your important files before proceeding.

6. Contact Asus support: If none of the above steps help, it's possible that the screen or display components have been damaged and may require professional repair. Contact Asus customer support or visit an authorized service center for assistance.

It's important to handle your phone with care and avoid further drops or impacts to prevent additional damage. Let me know if you need further assistance or if you have any other questions!