Hello! I'm sorry to hear about the issue you're experiencing with Gcash. It's frustrating when a bank transfer doesn't reflect in your Gcash account, especially after waiting for it to be resolved. It's good that you already have a ticket and have reached out to Gcash support for assistance.
If you haven't received a resolution after several days, here are a few additional steps you can take to expedite the process:
1. Follow up with Gcash support: If you haven't heard back in a few days, try reaching out to Gcash support again. Provide them with your ticket number and any additional information they may need to investigate further.
2. Check your bank account: Double-check the bank account you initiated the transfer from to ensure that the transaction was processed successfully from their end. Sometimes delays can occur on the bank's side.
3. Review transaction details: Make sure you provided the correct bank details when initiating the transfer. Verify the account number, account name, and other necessary information to ensure there were no errors in the transfer request.
4. Consider alternative communication channels: If you're still having trouble getting a resolution, try reaching out to Gcash through different communication channels, such as their social media accounts or other contact options they provide.
5. Be patient but persistent: Resolving financial transactions can sometimes take time, but it's important to stay patient while also being persistent in following up to ensure your concern is addressed.
I hope these suggestions help in resolving the issue with your bank transfer to Gcash. If you have any more questions or need further assistance, feel free to ask. Good luck!
PH
btw, thanks po