Hello! I'm sorry to hear that you're having trouble with your Bilibili app. Here are a few steps you can try to troubleshoot the issue:
1. Check your internet connection: Make sure you have a stable internet connection. If your connection is weak or intermittent, it may affect the app's performance.
2. Restart the app: Close the Bilibili app completely and then reopen it. Sometimes, simply restarting the app can resolve minor issues.
3. Update the app: Check if there is an update available for the Bilibili app in the app store. Updating the app to the latest version can often fix bugs and improve performance.
4. Clear app cache: If the app is still not working properly, you can try clearing the app's cache. This can help resolve issues related to temporary data stored by the app.
5. Restart your device: If none of the above steps work, try restarting your device. This can help refresh the system and potentially resolve any underlying issues.
If you've tried all these steps and the app still isn't working, you may want to reach out to Bilibili's customer support for further assistance. I hope this helps!