Hello! It seems like you're experiencing issues with some keys not working on your HP ProBook G9 laptop. There are a few troubleshooting steps you can try to resolve this issue:
1. Restart your laptop: Sometimes, a simple restart can fix minor issues with the keyboard not working correctly.
2. Check for physical obstructions: Make sure there are no physical obstructions like dust or debris blocking the keys. You can gently clean the keyboard using compressed air or a soft brush.
3. Update your keyboard driver: Go to the Device Manager in your laptop, locate the keyboard driver, right-click on it, and select "Update driver." This can potentially resolve any driver-related issues.
4. Uninstall keyboard driver: If updating the driver doesn't work, you can try uninstalling the keyboard driver. Restart your laptop, and Windows will automatically reinstall the driver.
5. Check for Windows updates: Ensure that your laptop has the latest Windows updates installed, as these updates can sometimes include fixes for keyboard issues.
6. Use an external keyboard: As a temporary solution, you can connect an external USB keyboard to your laptop to continue using it until the issue is resolved.
7. Perform a system restore: If the problem started recently, you can try performing a system restore to a point where the keyboard was working correctly.
If none of these steps work, it's possible that there could be a hardware issue with the keyboard itself. In that case, you may need to contact HP support or a qualified technician for further assistance. I hope these suggestions help resolve the issue with your HP laptop's keyboard keys!
PH