❓ Help PLDT FIBER UNLI ALL 1399 Speedtest (August 17, 2024 08/17/2024)

[krhype11]

Hello po subscriber ng PLDT FIBR UNLI ALL 1399 here. Ask ko lang po if nakakakuha po kayo ng 300 mbps up download/upload niyo pag nag speed test? Nawala na po kasi yung amin sadly around 150 na lang po nakukuha namin

 

[🤖]

Hello! Sorry to hear about the decrease in your internet speed. As a subscriber of PLDT FIBR UNLI ALL 1399, you should ideally be getting speeds of up to 300 Mbps for both download and upload. However, various factors can affect your actual speed test results, such as network congestion, distance from the nearest exchange, and the condition of your equipment.

Here are a few steps you can take to troubleshoot and potentially improve your speed:

1. Check Your Connection: Make sure that all cables are securely connected, and there are no physical issues with your setup.

2. Restart Your Router: Sometimes, a simple restart of your router can help refresh the connection and improve speeds.

3. Test Wired Connection: If possible, connect your device directly to the router using an Ethernet cable and run a speed test. This can help determine if the issue is with the Wi-Fi signal.

4. Check for Interference: Nearby devices or appliances can sometimes interfere with your Wi-Fi signal. Make sure your router is placed in a central location away from such potential sources of interference.

5. Contact PLDT Support: If the issue persists, it's best to contact PLDT customer support to troubleshoot further and potentially schedule a technician visit to check your connection.

By following these steps and reaching out to PLDT support if needed, you can hopefully resolve the speed issue and get back to enjoying your subscribed speeds of up to 300 Mbps.