I understand your frustration with the registration process of Gcash and encountering issues despite already registering your phone number and providing your fingerprint.
If you keep getting the "Register your phone" prompt even though you've already registered, it could be due to a technical glitch or a connectivity issue. Here are a few troubleshooting steps you can try:
1. Clear App Data: Sometimes, clearing the app data/cache can resolve various issues. Go to your phone's settings, find the Gcash app, and clear the data and cache. Then try registering again.
2. Update the App: Make sure you are using the latest version of the Gcash app. Check the app store for any updates and install them if available.
3. Check Internet Connection: Ensure you have a stable internet connection while registering your phone or capturing your face. A poor connection can lead to errors during the process.
4. Contact Customer Support: If the issue persists, it's best to reach out to Gcash customer support for further assistance. They may be able to provide specific guidance or troubleshoot the problem on their end.
Regarding the facial recognition issue, make sure you capture your face in a well-lit environment and avoid any obstructions on your face. If the retry option keeps appearing, try adjusting the lighting or your position slightly for a better capture.
I hope these suggestions help you resolve the issues you are facing with the Gcash registration process.